Privacy Policy – How 88zh Protects Your Data in Pakistan

1. Introduction

88zh is an online gaming and sports betting platform designed for players in Pakistan. This Privacy Policy describes how 88zh ("we", "us", "our") collects, uses, stores and protects the personal information of players ("you", "your") who register and use the platform.

Privacy at 88zh is not an afterthought — it is built into how the platform is designed and operated. Pakistani players share personal and financial information with us when they register and transact, and we take seriously the responsibility that comes with that trust. This policy explains in straightforward terms exactly what we do with your information, who it may be shared with in limited and necessary circumstances, and what your rights are as an 88zh account holder.

This Privacy Policy should be read alongside the Terms and Conditions, which govern your overall use of the platform. Together, these documents form the full agreement between you and 88zh regarding your account and data.

2. What Information We Collect

88zh collects personal information in three ways: directly from you when you register and use the platform, automatically through your interaction with the platform, and from payment service providers when you make a transaction.

Information You Provide Directly

• Full name and date of birth (required for account registration and age verification)
• Email address and mobile phone number
• Account username and encrypted password
• Identity documents when requested for verification (such as CNIC)
• Payment method details — mobile wallet numbers (JazzCash, Easypaisa), bank account details for IBFT, or card reference data as processed by our payment partners
• Communication records when you contact 88zh support via live chat or email

Information Collected Automatically

• IP address and approximate location derived from it
• Device type, operating system and browser or app version
• Session data — pages visited, games played, bets placed and duration of activity
• Login timestamps and access logs
• Cookie identifiers and session tokens (see Section 7)

3. How We Use Your Information

Every piece of information 88zh collects is used for a specific, legitimate purpose related to operating the platform and protecting both the player and the business. The table below sets out the primary purposes:

We do not use your data for automated decision-making that produces legal or significant effects on you without human review. Fraud detection flags are reviewed by the 88zh security team before any action is taken on an account.

4. Payment Data and PKR Transactions

All deposits and withdrawals on 88zh are processed in PKR through trusted payment partners that support JazzCash, Easypaisa, Raast, IBFT bank transfer, debit and credit cards, and other mobile wallets.

When you initiate a payment, your transaction is handled by the relevant payment provider. 88zh receives a transaction confirmation (success or failure), a transaction reference number, and the masked payment method identifier (for example, the last four digits of a card or the registered mobile number associated with your JazzCash wallet). We do not receive or store your full card number, mobile wallet PIN, or internet banking password.

Payment data is retained in our systems for the period required to manage your account, process withdrawal requests, handle disputes and maintain transaction records. This typically spans the active life of your account plus a reasonable period thereafter.

Withdrawal requests are processed back to the same payment method used for your deposit or to a verified payment method on your account. This matching requirement is a fraud prevention measure and is not optional. If you need to change a withdrawal method, contact support with appropriate verification.

5. When Your Data May Be Shared

88zh does not sell, rent or trade your personal information. The circumstances in which your data may be shared with third parties are narrow and specific:

• Payment processors: To complete deposits and withdrawals, your payment reference data is passed to the relevant payment provider (JazzCash, Easypaisa, your bank, card processor etc.).
• Identity verification providers: When verifying your account, document data may be shared with our verification partner to confirm authenticity.
• Technology and infrastructure providers: Companies that host or support the platform may process data as part of providing their services. These partners operate under confidentiality agreements and may not use your data for their own purposes.
• Legal and regulatory requirements: Where 88zh is legally required to disclose information — for example, in response to a valid court order or law enforcement request — we will comply with that legal obligation. We will notify you where we are legally permitted to do so.
• Fraud prevention and security: Where we have reason to believe fraudulent activity, money laundering or account abuse has occurred, relevant data may be shared with payment providers or security services to investigate and prevent harm.

In all cases, third parties are limited to using your data strictly for the purpose for which it was shared. We do not authorise partners to use your information for marketing or profiling on their own behalf.

6. Data Storage and Security

Your personal data is stored on secure servers. All data transmitted between your device and the 88zh platform — including login credentials, account details and transaction data — is encrypted using TLS (Transport Layer Security). Data stored on our servers is protected using appropriate encryption and access controls.

Access to your personal data within 88zh is restricted to staff and systems that require it to perform their specific functions. Employees with access to user data are bound by confidentiality obligations. Access logs are maintained and reviewed as part of our internal security monitoring.

While 88zh takes reasonable and appropriate security measures, no system connected to the internet can guarantee absolute security. We recommend that you use a strong, unique password for your 88zh account, enable two-factor authentication if available, and never share your login credentials with anyone. If you suspect your account has been accessed without your permission, contact 88zh support immediately via live chat.

7. Cookies and Similar Technologies

88zh uses cookies — small text files stored on your device — to provide core platform functionality and improve your experience. The types of cookies used on 88zh are:

• Session cookies: Temporary cookies that keep you logged in during your active session. These are deleted automatically when you close your browser or the app.
• Functional cookies: Store your preferences such as language settings, game history and notification preferences so you do not need to reset them each visit.
• Security cookies: Help detect and prevent fraudulent account access by recognising your usual devices and flagging unfamiliar login patterns.
• Analytics cookies: Aggregate, anonymised data about how players use the platform, which helps us identify and fix usability issues. These do not identify you individually.

88zh does not use third-party advertising or tracking cookies. You can manage cookie settings in your browser, but disabling session and security cookies will prevent the platform from functioning correctly.

8. How Long We Keep Your Data

88zh retains your personal data for as long as your account remains active and for a reasonable period after account closure to handle any outstanding withdrawal requests, disputes, responsible gaming follow-up or legal obligations.

Transaction records (deposits, withdrawals, bets) are retained for an extended period as part of our financial records. Anonymised and aggregated data — which cannot be linked back to an individual — may be retained indefinitely for platform analytics and improvement.

If you request account deletion, 88zh will remove or anonymise your personal identifiers from our active systems. Some data may need to be retained in our backup or archival systems for a period thereafter, as required by applicable obligations, before it is fully purged.

9. Your Rights Over Your Data

As an 88zh account holder, you have the following rights regarding your personal information:

• Access: You can request a copy of the personal data 88zh holds about you. We will provide this in a standard format within a reasonable timeframe.
• Correction: If any of your personal data is inaccurate or out of date, you can request a correction. Some details — such as your registered name — may require document verification before changes are applied.
• Deletion: You can request deletion of your personal data. This will require closing your account and forfeiting any remaining balance. Some data may be retained where 88zh has a legal obligation to keep it.
• Restriction: You can request that we limit how we use your data in certain circumstances while a query or complaint is being resolved.
• Portability: You can request your data in a machine-readable format where technically feasible.
• Withdrawal of marketing consent: If you previously opted in to receive marketing communications from 88zh, you can withdraw that consent at any time. Withdrawal does not affect your account access.

To exercise any of these rights, contact the 88zh support team via live chat or email. The contact email address is displayed in the Footer of every page on 88zh.win. We aim to respond to all data rights requests within a reasonable period.

10. Minors and Age Restriction

88zh is strictly an adults-only platform. You must be 18 years of age or older to register and use the platform. We do not knowingly collect personal information from anyone under the age of 18.

If you believe a minor has access to an 88zh account — whether their own or through access to your device — please contact support immediately. We take the protection of minors from online gaming very seriously and will act quickly on any reported concern. Parents and guardians are encouraged to use device-level parental control tools to restrict access to gaming platforms.

11. Changes to This Privacy Policy

88zh may update this Privacy Policy from time to time to reflect changes in platform features, data handling practices or applicable standards. When a material change is made, the "Last updated" date at the top of this page will be revised. For significant changes, we may notify registered players via email or an in-app notification.

Your continued use of the 88zh platform after any revision to this Privacy Policy constitutes your acceptance of the updated terms. We recommend checking this page periodically, particularly if you receive a notification about a policy update.

If you have questions about a specific change in the policy, the 88zh support team is available 24/7 to explain what has changed and what it means for your account.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, you can reach the 88zh support team through live chat, which is available 24 hours a day, seven days a week.

You can also contact us by email. The support address is displayed in the Footer of every page on 88zh.win. When emailing about a data privacy matter, please include your registered account username and a clear description of your request or concern. This helps our team locate your account and respond accurately without unnecessary back-and-forth.

For responsible gaming-specific concerns — including setting deposit limits or requesting self-exclusion — visit the Responsible Gaming page for the quickest access to those tools. The support team can also apply account restrictions immediately if you contact them directly via live chat.

Related pages you may want to review:

• Terms and Conditions – the full user agreement for the 88zh platform
• Responsible Gaming – tools and guidance for managing your gaming activity
• About Us – background on the 88zh platform and its approach to serving Pakistani players